IT Support in Downtown Boston & Back Bay
Fast on-site and remote IT support from our Boston office at 364 Boylston Street. A local Boston IT company for small and mid-size businesses across downtown.
A Boston IT Company With an Office Downtown
Your IT Department Is on Boylston Street
Boston Networks’ office is at 364 Boylston Street in the Back Bay, close to the Financial District, Seaport, South End, Fenway and Kendall. When a server dies at 8 a.m. or a laptop won’t boot before a client meeting, we can send a technician on-site when remote support is not enough.
We provide fully managed and co-managed IT for Boston’s small and mid-size businesses: unlimited helpdesk, 24/7 monitoring, patching, backup, and cybersecurity for a predictable monthly rate.
Built for How Downtown Boston Businesses Actually Work
Law firms and financial advisors in the Back Bay and Financial District, healthcare and dental practices in the South End, biotech and startups in the Seaport and Kendall, real estate and property-management offices citywide. Dense shared buildings, high-value client data, and clients who expect you to be reachable. We handle the realities of that environment, including building access and parking for on-site visits, so you don’t have to think about them.
In addition to Boston proper, we serve the surrounding metro including Brookline, Newton, Dedham, Quincy, and the South Shore.
What You Get
Fast local response — About 7 minutes average response, with on-site dispatch from Boylston Street when remote support isn’t enough.
Cybersecurity and compliance — SOC 2 compliant MSP and Sophos Gold Partner. Managed firewalls, endpoint protection, SIEM, and security training that satisfy client due diligence, cyber-insurance renewals, and Massachusetts 201 CMR 17.00.
Cloud and Microsoft 365 — Migrations, management, and Copilot enablement so your team works from the office, home, or a client site.
Predictable cost — One predictable monthly fee covering support, monitoring, and planning, so you can budget IT like rent.
Frequently Asked Questions
Do you provide on-site IT support in Boston, MA?
Yes. Our Boylston Street office is in the Back Bay, close to most Boston business districts, and we can send a technician on-site when remote support is not enough.
What size businesses do you work with in Boston?
We work with small businesses, mid-size companies, and growing startups across Boston. Our flat-rate managed IT plans are designed to give smaller businesses enterprise-grade support without enterprise-grade pricing — no surprise bills, just reliable IT.
Our IT solutions will help your business:
Raise your IT team’s productivity
Your IT team can focus on higher-priority mission-critical tasks, ensuring that your most important revenue streams are given utmost attention.
Proactively address IT issues
Our experienced team can quickly identify potential issues, bringing resolution before they can hurt your business.
Make your expenditure more predictable
Predictable monthly pricing helps you plan your IT budget.
Gain access to premium tools without the heavy costs of ownership
Enjoy the benefits of having the best tools available without making heavy investments.
Other IT services we provide
On top of addressing IT issues, we also provide services for every other aspect of your IT.
Managed IT Services
IT support and strategy for a predictable monthly fee. Managed services and other IT services you can rely on
Compliance Protection
Get cybersecurity training and data protection tools to ward off any online threat. Stay safe from cyber threats
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Regulatory Compliance
Meet stringent client, vendor, insurance, and industry requirements by protecting your sensitive client and business data
Technology Consulting
Modernize and optimize your information systems with knowledgeable guidance and advice from our experienced consultants
Cloud Solutions
Cost-effective and powerful technologies that improve capabilities while conserving resources
Here’s what businesses in the greater Boston area have to say about us
I have worked with Boston Networks for just under a year now. They’re response time is very timely and always get back to me whenever issues arise. They have maintained a secure network for us and the owners have formed a great and very helpful relationship with our company. 10/10 would recommend
Connor Shaw
Our technology partners
We partner with leading technology vendors like Cisco and Sophos to bring you enterprise-grade tools and expert local support. Talk to us today about IT support for your downtown Boston office.
Get IT Support That Shows Up
Partner with Boston Networks to see how IT services and solutions should really be. Contact us today
to schedule your system assessment so we can develop a smart IT strategy for you.
Boston, MA